HELP!

monkey31
Jul 2, 2008 at 10:19 PM
2 comments

Desperately need help...*sorry for the off topic post*

ok..not that desperate, but, still..

So the problem is: I pre ordered arashi's One Love single [LE] in CDjapan. But Until now, the status is on hand, and haven't been processed yet.

my questions are:

1. Will I still receive the single?

2. What is the meaning of On hand status?

thanks in advanced guys~

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mmmm i haven't dealt with cdjapan, but generally speaking (from my experience in the retail industry) "on hand" means that they have the item 'on hand' aka right there, in stock.... but they haven't gotten around to filling your order yet. whether b/c of backlogs, business or any other number of things. i think it's a huge stretch to say you wouldn't get the single... =\ if you're very concerned about it, email their customer support/information/whatever email address and be sure to sound upset/incensed/etc (trust me it gets you dealt with faster- just don't be rude!!) and ask them about it. make sure you give your order confirmation number (i'm pretty sure cdjapan issues one of these... after you pay for the order? ) so they know what you're talking about and can reply more quickly.

good luck! in all honesty, i really think they're just busy or lazy and haven't gotten to your order yet. <3

aaa...

thank you so much for the advice and stuffs...

your answer is makes me feel calmer~

I'm just afraid that they sold out the LE and still searching another one to fill up my order..*in this case, it must be really long to wait T_T*

thanks again~

HELP!

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